Last Updated On: August 13, 2026 | Effective Date: August 13, 2026
This Privacy Policy describes the policies of Sycamore Development, 899 North Stemmons Freeway Dallas, Texas 75207, email: cabanadesigndistrict@rpmliving.com, phone: 945 222 4090 on the collection, use and disclosure of your information that we collect when you use our website (https://cabanadesigndistrict.com/) (the "Service"). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Voluntarily Provided Information: We collect and process personal information that you voluntarily provide to us when using our forms or interacting with our services, including:
Commercial Information (Budgets, Company Details, Service Interests)
Reservation, Event & Booking Details
Property & Investment Preferences
Inquiry & Message Contents
Automatically Collected Information: When you access the Service, our servers automatically record information that your browser sends whenever you visit a website. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Fulfilling your requests or orders
Marketing/ Promotional communications
Customer feedback collection
Support and service delivery
Administration info
Marketing Opt-In: Our contact forms include an optional checkbox to subscribe to our marketing communications. If you affirmatively check this box, your email address is added to our promotional list. You have the right to withdraw your consent at any time by clicking the "Unsubscribe" link at the bottom of our emails or by writing to us at cabanadesigndistrict@rpmliving.com.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Marketing agencies
Legal entities
Analytics & Tracking Providers
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Children's Privacy:
Children's Privacy: Our Service is not directed to, and we do not knowingly collect personal information from, children under the age of 16 (or 13 depending on your jurisdiction). If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Retention Of Your Information:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Specifically, information submitted through our website contact forms is stored securely in our database and is automatically and permanently deleted after 90 days.
We may retain certain records for longer periods if required by law (e.g., tax, reporting, or accounting obligations) or for legitimate legal reasons such as fraud prevention or defense against legal claims. Residual anonymous or aggregated information that does not identify you may be stored indefinitely.
Legal Basis & International Transfers (GDPR):
If you are from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We process your data based on: Consent (you have given us permission), Contractual Necessity (to perform a contract with you), or Legitimate Interests (for our legitimate business interests which do not override your fundamental rights).
International Transfers: Your information is processed at our operating offices in the United States. This means data may be transferred to computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure your data is treated securely in accordance with recognized data transfer mechanisms.
Your General Rights:
Depending on applicable laws, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the processing of your data, request data portability, or withdraw any consent previously provided. If you reside in the EEA or UK, you also have the right to lodge a complaint with your local Data Protection Authority.
To exercise any of these rights, please write to us at cabanadesigndistrict@rpmliving.com. We will address and respond to verifiable consumer requests within 30 days for GDPR requests, 45 days for US state requests, or as otherwise required by applicable law, free of charge.
State Privacy Rights (California CCPA/CPRA & Texas TDPSA):
If you reside in California, Texas, or another US state with applicable privacy statutes, you have specific rights regarding your personal information.
12-Month Lookback: In the preceding 12 months, we have collected the following categories of personal information: Identifiers (e.g., name, email, IP address, company), Internet or other electronic network activity information (e.g., browsing history), and other data categories actively submitted by you as outlined above. You have the right to know the specific pieces of personal information we collect, use, and disclose, and the right to request deletion or correction.
"Sale" or "Sharing" of Personal Data: We do not sell your personal data for monetary value. However, our use of certain third-party tracking technologies for analytics or marketing may constitute "sharing" your personal data for cross-context behavioral advertising or targeted advertising under CCPA/CPRA and Texas TDPSA. You have the right to opt out of this sharing.
This section provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve performance, and deliver personalized content. Cookies are small text files stored on your device when you visit our site.
You can manage or withdraw your cookie preferences at any time using our Cookie Consent Banner or .
Essential
Essential cookies enable basic functions and are necessary for the proper function of the website.
Name
Description
Duration
wpconsent_geolocation
This cookie is used to store the consent settings based on the visitor's location.
30 days
userway_active
Stores a flag indicating the visitor actively opened the UserWay accessibility menu. This ensures the accessibility tools load automatically and user-requested interface adjustments are maintained during page navigation.
Session
knock_active
Stores a flag indicating the visitor actively requested the Knock chat or booking widget. This ensures the chat and booking interface remains available and loads automatically as the user navigates across different pages.
Session
wpconsent_preferences
This cookie is used to store the user's cookie consent preferences.
30 days
CloudFlare
CloudFlare provides web performance and security solutions, enhancing site speed and protecting against threats.
This session storage item is used by Cloudflare Turnstile to verify that the visitor is a real human and not an automated bot. It securely stores a non-identifying clearance token to prevent malicious attacks and form spam. It does not track users across websites or build behavioral profiles.
Session
cf_chl_rc_i
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
cf_chl_rc_ni
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
cf_chl_rc_m
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
__cfruid
Used by the content network, Cloudflare, to identify trusted web traffic.
session
__cf_bm
Cloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.
session
__cflb
When enabling session affinity with Cloudflare Load Balancer, Cloudflare sets a __cflb cookie with a unique value on the first response to the requesting client. Cloudflare routes future requests to the same origin, optimizing network resource usage. In the event of a failover, Cloudflare sets a new __cflb cookie to direct future requests to the failover pool.
session
_cfuvid
The _cfuvid cookie is only set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address.
session
cf_clearance
Whether a CAPTCHA or Javascript challenge has been solved.
session
__cfseq
Sequence rules uses cookies to track the order of requests a user has made and the time between requests and makes them available via Cloudflare Rules. This allows you to write rules that match valid or invalid sequences. The specific cookies used to validate sequences are called sequence cookies.
session
cf_ob_info
The cf_ob_info cookie provides information on: The HTTP Status Code returned by the origin web server. The Ray ID of the original failed request. The data center serving the traffic
session
cf_use_ob
The cf_use_ob cookie informs Cloudflare to fetch the requested resource from the Always Online cache on the designated port. Applicable values are: 0, 80, and 443. The cf_ob_info and cf_use_ob cookies are persistent cookies that expire after 30 seconds.
session
__cfwaitingroom
The __cfwaitingroom cookie is only used to track visitors that access a waiting room enabled host and path combination for a zone. Visitors using a browser that does not accept cookies cannot visit the host and path combination while the waiting room is active.
session
Comments
These cookies are needed for adding comments on this website.
Name
Description
Duration
comment_author
Used to track the user across multiple sessions.
Session
comment_author_email
Used to track the user across multiple sessions.
Session
comment_author_url
Used to track the user across multiple sessions.
Session
Login
These cookies are used for managing login functionality on this website.
Name
Description
Duration
wordpress_logged_in
Used to store logged-in users.
Persistent
wordpress_sec
Used to track the user across multiple sessions.
15 days
wordpress_test_cookie
Used to determine if cookies are enabled.
Session
WP Consent API
WP Consent API is a plugin that standardizes the communication of accepted consent categories between plugins.
Name
Description
Duration
wp_consent_{category}
Stores your consent preference for a specific cookie category (e.g., functional, marketing). It ensures consistent consent management across WordPress plugins supporting the WP Consent API.
30 days
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Datadog & LaunchDarkly
These are performance and diagnostic monitors. They are typically bundled into enterprise SaaS tools (like your chatbot or accessibility widget) to monitor uptime and feature rollouts.
Name
Description
Duration
ld:*
Used for feature flag management and diagnostic tracking. It helps the site's third-party tools measure feature usage, routing stability, and performance across user sessions.
Session
_dd_s
Used to group all events generated from a unique user session across multiple pages. It tracks the current session ID and performance metrics to monitor website health and script execution.
Session (Expires after 15 minutes of inactivity)
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_ga_*
ID used to identify users
2 years
_gid
ID used to identify users for 24 hours after last activity
24 hours
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
__utma
ID used to identify users and sessions
2 years after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_ga
ID used to identify users
2 years
Google Tag Manager
Google Tag Manager simplifies the management of marketing tags on your website without code changes.
Name
Description
Duration
cookiePreferences
Registers cookie preferences of a user
2 years
td
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
session
Hotjar
Hotjar is a behavior analytics tool that helps site owners understand how visitors use their site through heatmaps, session recordings, surveys, and feedback widgets.
This cookie checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.
Session
_hjShownFeedbackMessage
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.
365 days
_hjMinimizedTestersWidgets
Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
_hjDoneTestersWidgets
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
365 days
_hjMinimizedPolls
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
_hjDonePolls
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
365 days
_hjClosedSurveyInvites
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
365 days
_hjIncludedInSample
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
365 days
hj_visitor
hotjar uses cookies to enhance the user’s experience on our website, for example to complete forms, navigating the site, and identify returning users and offer related content. Users can control the use of cookies at the individual browser level.
Session
_hjid
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
_hjHasCachedUserAttributes
This cookie lets Hotjar know whether the User Attributes cached in the _hjUserAttributes local storage item are up to date.
session
_hjLocalStorageTest
This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted immediately after creating it so the expected storage time is under 100ms.
under 100ms
_hjCachedUserAttributes
This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.
session
_hjUserAttributesHash
User Attributes sent through the Hotjar Identify API are hashed and cached in this cookie so Hotjar knows when an attribute has changed and needs to be updated. The cookie is refreshed while the visitor stays active.
2 minutes
_hjptid
This cookie is set for logged in users of Hotjar, who have Admin Team Member permissions. It is used during pricing experiments to show the Admin consistent pricing across the site.
session
_hjTLDTest
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
session
_hjSessionStorageTest
This cookie checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set.
Session
hjViewportId
This cookie stores user viewport details such as size and dimensions.
Session
_hjSessionResumed
A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.
session
_hjSessionRejected
If present, this cookie will be set to 1 for the duration of a user’s session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.
session
_hjSessionTooLarge
Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.
session
_hjSessionUser_
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
_hjSession_
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
30 minutes
_hjIncludedInSessionSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit
30 minutes
_hjIncludedInPageviewSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's page view limit.
30 minutes
_hjFirstSeen
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
_hjAbsoluteSessionInProgress
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
Marketing
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
DoubleClick/Google Marketing
A comprehensive digital advertising platform for managing campaigns, optimizing performance, and analyzing audience data.
Name
Description
Duration
IDE
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 years
DSID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 weeks
ID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 months
RUL
Used by DoubleClick to determine if the website ad was properly displayed. This is done to make their marketing efforts more efficient.
1 year
FLC
This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate that the ads you see across devices and measure conversion events.
10 seconds
__gads
This cookie is used by Google for a variety of purposes (e.g., ensuring Frequency Caps work correctly). It includes AdSense if you have AdSense enabled. This cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to monitor the showing of advertisements on the site, for which the owner may earn some revenue. The main purpose of this cookie is targeting/advertising.
various
GoogleAdServingTest
Used to register what ads have been displayed to the user.
session
ar_debug
Store and track conversions
Persistent
test_cookie
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
1 year
APC
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
6 months
Facebook Pixel
Facebook Pixel is a web analytics service that tracks and reports website traffic.
Stores and tracks ad clicks to measure the efficiency of Google advertisements across websites, linking the initial ad interaction to website conversions.
90 days
_gcl_au
Stores and tracks ad clicks to measure the efficiency of Google advertisements across websites, linking the initial ad interaction to website conversions.
90 days
__Secure-3PSID
Targeting cookie. Used to profile the interests of website visitors and display relevant and personalised Google ads.
2 years
FPGCLAW
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
FPGCLGB
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gac_gb_
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_gb
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_gs
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_aw
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
Conversion
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 days
__Secure-1PSID
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-1PAPISID
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-1PSIDTS
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-3PSIDTS
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-3PSIDCC
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
ADS_VISITOR_ID
Cookie required to use the options and on-site web services
2 months
AEC
AEC cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge.
6 months
__Secure-3PAPISID
Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.
2 years
__Secure-1PSIDCC
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
HubSpot
HubSpot is an all-in-one marketing, sales, and customer service platform that streamlines business growth.
This cookie is used to determine and save whether the chat widget is open for future visits.
30 minutes
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.
13 months
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
session
__hssc
This cookie keeps track of sessions.
30 minutes
hubspotutk
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
13 months
__hstc
The main cookie for tracking visitors.
13 months
hs_langswitcher_choice
This cookie is used to save the visitor's selected language choice when viewing pages in multiple languages.
2 years
hs-membership-csrf
This cookie is used to ensure that content membership logins cannot be forged.
session
__hsmem
This cookie is set when visitors log in to a HubSpot-hosted site.
1 year
hs-messages-hide-welcome-message
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
1 day
hubspotapi
This cookie allows the user to access the app with the correct permissions.
7 days
__hs_notify_banner_dismiss
This cookie is used when the website uses a Notify consent banner type.
180 days
hs_ab_test
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
session
__hs_gpc_banner_dismiss
This cookie is used when the Global Privacy Control banner is dismissed.
180 days
__hs_initial_opt_in
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
7 days
__hs_cookie_cat_pref
This cookie is used to record the categories a visitor consented to.
6 months
__hs_do_not_track
This cookie can be set to prevent the tracking code from sending any information to HubSpot.
13 months
hubspotapi-csrf
This is used for CSRF prevention - preventing third party websites from accessing your data. Expires after a year.
1 year
__hs_opt_out
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
13 months
hubspotapi-prefs
This is used with the hubspotapi cookie to remember whether the user checked the 'remember me' box (controls the expiration of the main cookie's authentication).
1 Year
Preferences
Preferences cookies are used to remember user configurations, such as language, accessibility or communication settings.
Knock CRM Chatbot
Knock CRM is a property management and leasing platform that provides interactive tools like chatbots, tour scheduling, and communication widgets to assist prospective renters and streamline leasing operations
Name
Description
Duration
lastExternalReferrerTime
Tracks the incoming referral URL and timestamp. This provides context to the leasing agents regarding how the user arrived at the site when a chat is initiated.
Session
knock-source-*
Stores the active session ID, user profile context, and source attribution for the chatbot. This ensures the chat history and user identity persist seamlessly as the visitor navigates across different pages of the website.
Session
knock-profile-*
Stores the active session ID, user profile context, and source attribution for the chatbot. This ensures the chat history and user identity persist seamlessly as the visitor navigates across different pages of the website.
Session
UserWay
UserWay is an AI-powered accessibility widget that scans a website for WCAG and ADA accessibility issues and gives visitors on-page tools to adjust contrast, font size, navigation, and other display settings.
Caches the localization and translation strings for the accessibility widget interface. This improves performance by preventing the widget from having to re-download the language files on every page load.
Session
uw-tunings-checksum
Acts as a security and integrity check for the uw-tunings data to ensure the accessibility preferences haven't been corrupted or tampered with during the session.
Session
uw-tunings
Stores the specific accessibility modifications and settings chosen by the user (e.g., increased text size, color contrast adjustments) so they persist as the user navigates across different pages of the website.
Session
uw-uid
Set by the UserWay accessibility widget to maintain a session-scoped identifier while the widget is active on the page.
session
userway-s*
Set by the UserWay accessibility widget to support its functionality while active on the page.
session
Security:
The security of your information is important to us, and we use reasonable technical and organizational safeguards to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks of internet transmission, we cannot guarantee absolute security, and you transmit information to us at your own risk.
Third-Party Links & Integrations:
Spam Protection: We use Cloudflare Turnstile to protect this website from spam and abuse. Turnstile evaluates browser and device signals to ensure a human is submitting the form. For more information on how this data is handled, please review the Cloudflare Turnstile Privacy Addendum.
Google Tag Manager: We use Google Tag Manager to manage website tags and scripts. This service routes data to our other integrated analytics and marketing tools but does not directly collect personally identifiable information itself.
Google Analytics: We use Google Analytics to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising, understand user actions on our site, and deliver targeted advertisements. This may involve the sharing of data regarding your browsing behavior with Meta.
Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. We require your explicit consent through our Cookie Banner prior to recording your session data. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies or practices of any third parties. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for third-party content or practices.
Grievance / Data Protection Officer:
If you have any queries or concerns regarding the processing of your information, you may contact our Data Protection / Grievance Officer:
Sycamore Development
ATTN: Grievance Officer
899 North Stemmons Freeway Dallas, Texas 75207
We use cookies and similar technologies to analyze site traffic, personalize content, and serve targeted ads, including through third-party partners. By continuing to use this site, you agree to our use of these technologies. You can learn more in our Privacy Policy and Cookie Policy. Click 'Reject' to decline non-essential cookies, or 'Preferences' to customize your settings. You can change your mind at any time.
Cookie Preferences
Manage your cookie preferences below:
Essential cookies enable basic functions and are necessary for the proper function of the website.
Name
Description
Duration
Geolocation Config
This cookie is used to store the consent settings based on the visitor's location.
30 days
userway_active
Stores a flag indicating the visitor actively opened the UserWay accessibility menu. This ensures the accessibility tools load automatically and user-requested interface adjustments are maintained during page navigation.
Session
knock_active
Stores a flag indicating the visitor actively requested the Knock chat or booking widget. This ensures the chat and booking interface remains available and loads automatically as the user navigates across different pages.
Session
Cookie Preferences
This cookie is used to store the user's cookie consent preferences.
30 days
CloudFlare provides web performance and security solutions, enhancing site speed and protecting against threats.
This session storage item is used by Cloudflare Turnstile to verify that the visitor is a real human and not an automated bot. It securely stores a non-identifying clearance token to prevent malicious attacks and form spam. It does not track users across websites or build behavioral profiles.
Session
cf_ob_info
The cf_ob_info cookie provides information on: The HTTP Status Code returned by the origin web server. The Ray ID of the original failed request. The data center serving the traffic
session
__cfseq
Sequence rules uses cookies to track the order of requests a user has made and the time between requests and makes them available via Cloudflare Rules. This allows you to write rules that match valid or invalid sequences. The specific cookies used to validate sequences are called sequence cookies.
session
cf_clearance
Whether a CAPTCHA or Javascript challenge has been solved.
session
_cfuvid
The _cfuvid cookie is only set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address.
session
__cflb
When enabling session affinity with Cloudflare Load Balancer, Cloudflare sets a __cflb cookie with a unique value on the first response to the requesting client. Cloudflare routes future requests to the same origin, optimizing network resource usage. In the event of a failover, Cloudflare sets a new __cflb cookie to direct future requests to the failover pool.
session
__cf_bm
Cloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.
session
__cfruid
Used by the content network, Cloudflare, to identify trusted web traffic.
session
cf_chl_rc_m
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
cf_chl_rc_ni
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
cf_chl_rc_i
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
__cfwaitingroom
The __cfwaitingroom cookie is only used to track visitors that access a waiting room enabled host and path combination for a zone. Visitors using a browser that does not accept cookies cannot visit the host and path combination while the waiting room is active.
session
cf_use_ob
The cf_use_ob cookie informs Cloudflare to fetch the requested resource from the Always Online cache on the designated port. Applicable values are: 0, 80, and 443. The cf_ob_info and cf_use_ob cookies are persistent cookies that expire after 30 seconds.
session
These cookies are needed for adding comments on this website.
Name
Description
Duration
comment_author_url
Used to track the user across multiple sessions.
Session
comment_author_email
Used to track the user across multiple sessions.
Session
comment_author
Used to track the user across multiple sessions.
Session
These cookies are used for managing login functionality on this website.
Name
Description
Duration
wordpress_test_cookie
Used to determine if cookies are enabled.
Session
wordpress_sec
Used to track the user across multiple sessions.
15 days
wordpress_logged_in
Used to store logged-in users.
Persistent
WP Consent API is a plugin that standardizes the communication of accepted consent categories between plugins.
Name
Description
Duration
wp_consent_{category}
Stores your consent preference for a specific cookie category (e.g., functional, marketing). It ensures consistent consent management across WordPress plugins supporting the WP Consent API.
30 days
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
These are performance and diagnostic monitors. They are typically bundled into enterprise SaaS tools (like your chatbot or accessibility widget) to monitor uptime and feature rollouts.
Name
Description
Duration
ld:*
Used for feature flag management and diagnostic tracking. It helps the site's third-party tools measure feature usage, routing stability, and performance across user sessions.
Session
_dd_s
Used to group all events generated from a unique user session across multiple pages. It tracks the current session ID and performance metrics to monitor website health and script execution.
Session (Expires after 15 minutes of inactivity)
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
_gid
ID used to identify users for 24 hours after last activity
24 hours
_ga_*
ID used to identify users
2 years
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
__utma
ID used to identify users and sessions
2 years after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_ga
ID used to identify users
2 years
Google Tag Manager simplifies the management of marketing tags on your website without code changes.
Name
Description
Duration
cookiePreferences
Registers cookie preferences of a user
2 years
td
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
session
Hotjar is a behavior analytics tool that helps site owners understand how visitors use their site through heatmaps, session recordings, surveys, and feedback widgets.
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
365 days
_hjShownFeedbackMessage
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.
365 days
_hjMinimizedTestersWidgets
Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
_hjDoneTestersWidgets
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
365 days
_hjMinimizedPolls
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
_hjDonePolls
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
365 days
_hjClosedSurveyInvites
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
365 days
hj_visitor
hotjar uses cookies to enhance the user’s experience on our website, for example to complete forms, navigating the site, and identify returning users and offer related content. Users can control the use of cookies at the individual browser level.
Session
_hjptid
This cookie is set for logged in users of Hotjar, who have Admin Team Member permissions. It is used during pricing experiments to show the Admin consistent pricing across the site.
session
_hjAbsoluteSessionInProgress
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
_hjFirstSeen
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
_hjIncludedInPageviewSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's page view limit.
30 minutes
_hjIncludedInSessionSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit
30 minutes
_hjSession_
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
30 minutes
_hjSessionUser_
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
_hjSessionTooLarge
Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.
session
_hjSessionRejected
If present, this cookie will be set to 1 for the duration of a user’s session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.
session
_hjSessionResumed
A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.
session
hjViewportId
This cookie stores user viewport details such as size and dimensions.
Session
_hjSessionStorageTest
This cookie checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set.
Session
_hjTLDTest
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
session
_hjCookieTest
This cookie checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.
Session
_hjUserAttributesHash
User Attributes sent through the Hotjar Identify API are hashed and cached in this cookie so Hotjar knows when an attribute has changed and needs to be updated. The cookie is refreshed while the visitor stays active.
2 minutes
_hjCachedUserAttributes
This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.
session
_hjLocalStorageTest
This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted immediately after creating it so the expected storage time is under 100ms.
under 100ms
_hjHasCachedUserAttributes
This cookie lets Hotjar know whether the User Attributes cached in the _hjUserAttributes local storage item are up to date.
session
_hjid
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
A comprehensive digital advertising platform for managing campaigns, optimizing performance, and analyzing audience data.
Name
Description
Duration
APC
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
6 months
test_cookie
This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
1 year
ar_debug
Store and track conversions
Persistent
GoogleAdServingTest
Used to register what ads have been displayed to the user.
session
__gads
This cookie is used by Google for a variety of purposes (e.g., ensuring Frequency Caps work correctly). It includes AdSense if you have AdSense enabled. This cookie is associated with the DoubleClick for Publishers service from Google. Its purpose is to monitor the showing of advertisements on the site, for which the owner may earn some revenue. The main purpose of this cookie is targeting/advertising.
various
FLC
This cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate that the ads you see across devices and measure conversion events.
10 seconds
RUL
Used by DoubleClick to determine if the website ad was properly displayed. This is done to make their marketing efforts more efficient.
1 year
ID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 months
DSID
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 weeks
IDE
This cookie is used for targeting, analyzing and optimisation of ad campaigns in DoubleClick/Google Marketing Suite
2 years
Facebook Pixel is a web analytics service that tracks and reports website traffic.
Stores and tracks ad clicks to measure the efficiency of Google advertisements across websites, linking the initial ad interaction to website conversions.
90 days
_gcl_au
Stores and tracks ad clicks to measure the efficiency of Google advertisements across websites, linking the initial ad interaction to website conversions.
90 days
__Secure-3PSIDTS
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
FPGCLAW
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
FPGCLGB
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gac_gb_
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_gb
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_gs
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
_gcl_aw
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 Days
Conversion
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
90 days
__Secure-3PSID
Targeting cookie. Used to profile the interests of website visitors and display relevant and personalised Google ads.
2 years
__Secure-1PAPISID
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-1PSIDTS
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-3PSIDCC
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
ADS_VISITOR_ID
Cookie required to use the options and on-site web services
2 months
AEC
AEC cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge.
6 months
__Secure-3PAPISID
Profiles the interests of website visitors to serve relevant and personalised ads through retargeting.
2 years
__Secure-1PSIDCC
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
__Secure-1PSID
Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user.
2 years
HubSpot is an all-in-one marketing, sales, and customer service platform that streamlines business growth.
This is used with the hubspotapi cookie to remember whether the user checked the 'remember me' box (controls the expiration of the main cookie's authentication).
1 Year
hubspotapi
This cookie allows the user to access the app with the correct permissions.
7 days
__hs_opt_out
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
13 months
hubspotapi-csrf
This is used for CSRF prevention - preventing third party websites from accessing your data. Expires after a year.
1 year
__hs_do_not_track
This cookie can be set to prevent the tracking code from sending any information to HubSpot.
13 months
__hs_cookie_cat_pref
This cookie is used to record the categories a visitor consented to.
6 months
__hs_initial_opt_in
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
7 days
__hs_gpc_banner_dismiss
This cookie is used when the Global Privacy Control banner is dismissed.
180 days
hs_ab_test
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
session
__hs_notify_banner_dismiss
This cookie is used when the website uses a Notify consent banner type.
180 days
hs-messages-is-open
This cookie is used to determine and save whether the chat widget is open for future visits.
30 minutes
hs-messages-hide-welcome-message
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
1 day
__hsmem
This cookie is set when visitors log in to a HubSpot-hosted site.
1 year
hs-membership-csrf
This cookie is used to ensure that content membership logins cannot be forged.
session
hs_langswitcher_choice
This cookie is used to save the visitor's selected language choice when viewing pages in multiple languages.
2 years
__hstc
The main cookie for tracking visitors.
13 months
hubspotutk
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
13 months
__hssc
This cookie keeps track of sessions.
30 minutes
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
session
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.
13 months
Preferences cookies are used to remember user configurations, such as language, accessibility or communication settings.
Knock CRM is a property management and leasing platform that provides interactive tools like chatbots, tour scheduling, and communication widgets to assist prospective renters and streamline leasing operations
Name
Description
Duration
lastExternalReferrerTime
Tracks the incoming referral URL and timestamp. This provides context to the leasing agents regarding how the user arrived at the site when a chat is initiated.
Session
knock-source-*
Stores the active session ID, user profile context, and source attribution for the chatbot. This ensures the chat history and user identity persist seamlessly as the visitor navigates across different pages of the website.
Session
knock-profile-*
Stores the active session ID, user profile context, and source attribution for the chatbot. This ensures the chat history and user identity persist seamlessly as the visitor navigates across different pages of the website.
Session
UserWay is an AI-powered accessibility widget that scans a website for WCAG and ADA accessibility issues and gives visitors on-page tools to adjust contrast, font size, navigation, and other display settings.
Caches the localization and translation strings for the accessibility widget interface. This improves performance by preventing the widget from having to re-download the language files on every page load.
Session
uw-tunings-checksum
Acts as a security and integrity check for the uw-tunings data to ensure the accessibility preferences haven't been corrupted or tampered with during the session.
Session
uw-tunings
Stores the specific accessibility modifications and settings chosen by the user (e.g., increased text size, color contrast adjustments) so they persist as the user navigates across different pages of the website.
Session
uw-uid
Set by the UserWay accessibility widget to maintain a session-scoped identifier while the widget is active on the page.
session
userway-s*
Set by the UserWay accessibility widget to support its functionality while active on the page.
